Customer Satisfaction Survey
Pump & Meter Service, Inc.
Customer Satisfaction Survey
Service Department

At Pump & Meter we strive to provide our customers with the best service possible. In order to better serve you in the future, we ask that you complete this short survey regarding the service you received. Thank you for your time and thoughtful comments.
 
Name/Company (Optional):
 

Very Dissatisfied

Dissatisfied

Satisfied

Very Satisfied

Beyond Expectations

N/A
The Service Tech conveyed a sense of urgency and respect towards the “downtime” of your site.
 
The service tech demonstrated the knowledge required to solve the problem or was able to quickly contact someone who did.
 
The service tech displayed a good attitude and a sense of professionalism.
 
The service tech clearly instructed me regarding the proper use and maintenance of the installed or repaired equipment.
 
 
The service tech had the necessary parts on hand to complete the job. Yes No N/A
If not, was the service tech able to explain the issue and inform you regarding the availability of the missing parts? Yes No N/A
 
The value of your service overall.
 
What can we do for you to be a better value?